Enhanced Land line 911 service is when you dial 9-1-1 and the call is routed to the Public Safety Answering Point (PSAP) for your location and the call-taker hears your voice but also sees your phone number and receives Automatic Location Information (ALI) for your call. The ANI information from the 9-1-1 call is simultaneously uploaded into our mapdata. Our mapping system then does a cross reference check and plots the location of the caller on the 9-1-1 call takers map.
Phase II Enhanced Wireless 911 service is when you dial 9-1-1 from a cellular phone and the call is routed to the best pre-determined PSAP for the area served by this cell tower. The call-taker hears your voice, sees your phone number and receives an X and Y coordinate that represents the location of the 9-1-1 caller. Again, the X and Y coordinates are uploaded into our mapping system and plotted onto the 9-1-1 call takers map.
Caddo County 911 is curently at Phase II Wireless and Enhanced Land line 911 throughout the entire county.
Although it may have been several years since we assigned your address, it may not show up on some mapping applications & GPS devices, it is their responsibility to keep their sites current.